FAQ
Location and Trading Hours
BC’s Head Office, Vaulting facility and public trading office are located in South East Qld at Miami on the Gold Coast. All over the counter trade is done at these premises.
Due to affiliations with certain dealers, some in-person transactions may be completed in other capital cities. Please contact us for more details.
The store is open Monday to Friday, 9.00am until 5.00pm with the exception of public holidays and a number of days during the Christmas and New Year period. These dates will be advertised on our website.
Buying from Bullion Coin Australia
There are a number of ways you can buy bullion from Gold Bullion Australia (GBA).
- Online trading: www.bullioncoin.com.au
- By telephone: 0480 858 954
- Email: sales@bullionaustralia.com
- Public trading office: 1 Avalon Parade, Cnr of Paradise Ave, Miami QLD 4220
Online Orders:
Yes – once you have completed the purchase process and confirmed your order, the prices are locked and your order becomes a legally binding contact. You will receive an email confirming your purchase with all the information you will need to make your payment.
Telephone/Email orders:
Orders placed this way will be confirmed via an emailed contract. Once accepted, this becomes legally binding.
No. Sales or Purchase Orders are instructions to buy and sell metal. They are legally binding and once confirmed result in risk mitigation meausures being taken by the company.
You may sell your metal back to the company at any time for it’s current market value.
Please examine our Terms and Conditions for more comprehensive information.
BCA has a fully custodial custom built vaulting facility – Bullion Coin Australia Treasury Reserve ( GBATR)
We can arrange for the automatic vaulting of your bullion purchases within a high security facility. All vaulted bullion is fully insured.
Selling Process
One of the benefits of investing in real gold and silver, is you can cash back as quickly as you can purchase.
If you need to access cash or it’s just the right time to sell your precious metal, all you need to do is:
- Step 1. Visit the BCA website to view our live price list
- Step 2. Contact us to confirm you wish to sell your items
- Step 3. Arrange your items to be delivered to BCA. We can arrange a courier or you can bring them to our showroom.
We always buy back bullion and have the cash for fast processing no matter what size the transaction. We don’t differentiate between type and brands for buyback prices, and our expert staff will be able to confirm weight and purity once we have the items.
Yes, we buy back based on the current market rate. We can assist you with the couriering and insurance of your physical metal back to our public trading office. Upon receiving it, we’ll purchase your bullion back at a price based on the current market rate.
If you store your metal with GBATR, send a letter indicating your intention to sell and a sales representative will be in contact with you to assist with the buy-back process of your metal.
Once you have spoken with our team and agreed on a buy back price, you have a business day to get the items to us. Please note that while we can lock in a price we cannot guarantee that price until your items have arrived. Once you decided you want to sell your items, we can arrange a courier or you can bring them to our showroom in Miami, Gold Coast.
The spot price is constantly changing, if there are delays getting your items to us, please keep us informed so we can discuss any price movements.
Payment can be settled by a direct deposit transfer into your nominated bank account or we can pay cash to you in person.
Refining is a process where gold jewellery, natural gold nuggets or alluvial dust, which contains additives or impurities is melted, the impurities removed and pure gold returned. Please contact our public trading office who will be able to provide more information about this service and associated costs.
Buying Process
The various types of clients who invest with us range from small individual investors to companies, trusts and self-managed superannuation funds. Unfortunately, we are unable to advise you in relation to your own investment decision as we do not hold a financial adviser’s licence. If you’re a first time investor you may want to consult with your accountant or a financial planner. With the rising uncertainty in the world, history has proved time and again that owning gold and silver is an excellent way to preserve an individual’s wealth. It’s important for both experienced and new investors to keep up to date with market news, and we recommend the World Gold Council’s website, gold.org, as a good place to start.
Physical gold and silver are an asset class, just the same as shares, bonds or property. The golden rule of a balanced portfolio is to spread your assets over a number of classes, thus maximizing potential returns and reducing risk. Gold and silver do not correlate directly with other asset classes, which means they can afford your portfolio a natural “shield” from the same effects that the market has on assets that are strongly correlated.
For centuries, gold and silver have been seen as a safe haven from currency deflation, and as an unrivaled preservation of wealth – an attitude which persists today.
This explains why in the current economic climate, more and more people are investing in these metals. Please explore the graphs in our website to review historical metal prices.
Payment
Direct Deposit or Bank Transfer
Pay ID Payment
You are required to facilitate payment within 24 hours ( or the first business day after a weekend or holiday). You will not be held responsible for delays in the banking system, which can sometimes take up to 2 days processing time.
Bullion Products
Yes. All products sold by BCA are investment grade ( 9999 for gold and 999 for silver)
Precious metal is measured in troy ounces
1 troy oz = 31.10 grams
1kilo = 32.15 troy oz
The only difference between brands is that some carry extra serial numbers in addition to their mandatory bullion stamps. Some brands that are imported will cost more to reflect the expense of their importation.
This is simply due to greater manufacturing and packaging costs.
The best way to mitigate this cost is to purchase these types of products in larger quantities where bulk discounts apply.